Frequently Asked Questions (FAQs)

 

General Information

1. What is PlayinOne.golf? PlayinOne.golf is a pioneering digital platform designed to revolutionize the golf industry. We offer comprehensive golf packages that include hotel accommodations, green fees, and multi-green fee packages, allowing players to experience multiple courses at a fixed package price.
2. Where do you offer these golf packages? We specialize in offering golf packages in Spain and Portugal, two of Europe’s premier golf destinations.
3. How does PlayinOne.golf work? Our platform is user-friendly and designed for various devices including PC, tablets, and mobile phones. Simply visit www.playinone.golf, where you can:
   • Search by destination, specific golf course, resort, or hotel.
   • Browse our extensive selection of golf courses, hotels, and package deals.
   • Choose your desired golf course, tee time, and hotel room.
   • Book and pay securely using your preferred payment method.
4. Do you have a mobile app? Currently, we do not have a dedicated mobile app. However, our website, www.playinone.golf, is optimized for all devices, ensuring a smooth experience whether you’re on a PC, tablets, or mobile phone.
5. How does real-time booking work on PlayinOne.golf? Our platform emphasizes real-time booking confirmation and direct connections with golf courses and hotels. This ensures that when you make a reservation, you receive immediate confirmation and the most up-to-date availability.

Search Queries´

1. How can I search for packages on PlayinOne.golf? Our platform allows you to search by destination, specific golf course, resort, or hotel. This flexibility ensures you find the perfect package tailored to your preferences.
2. Can I search for specific days and group sizes? Yes, you can tailor your search for up to 7 days and for groups of up to 12 players, ensuring you find the perfect package for your golfing trip.
3. How far in advance can I book? You can book as far in advance as 2024, thanks to our open calendar feature. Our platform showcases real-time availability for all products, ensuring that when you search for specific dates, you see the most up-to-date options.
4. How do I make a booking?
   • Navigate to www.playinone.golf.
   • Use our search function to find your preferred golf course, hotel, or package deal.
   • Select your desired date, number of players, tee time, and hotel room.
   • Review the booking details and proceed.
   • Enter your payment details and confirm your booking. An email confirmation will be sent to you instantly.
5. How do I handle cancellations or modifications? Cancellations can be made depending on the cancellation policy of each product, whether it’s a package, green fees, or hotel. It’s essential to check the cancellation policy in the package when booking. For modifications or further clarifications, it’s best to contact our support team for assistance.

Financial Queries

1. Are there any additional fees or charges? No, PlayinOne.golf does not apply any hidden fees or extra charges to our bookings.
2. Why is there a reserved amount on my bank account after booking? Some banks might hold a reserved amount as a pre-authorization. This is standard practice and the amount will be released back to your account based on your bank’s policy.

Technical and Support

1. I noticed incorrect information on PlayinOne.golf. How can I report it? We appreciate feedback from our users. If you notice any discrepancies or errors, please contact our support team with the details, and we’ll address it promptly.
2. How can I get support if I face issues with my booking? Our dedicated customer support team is always ready to help. You can reach out to us directly at hello@playinone.golf for assistance.

For more detailed information or specific questions, please don’t hesitate to contact our support team.